Testimonial

What is “quality?” A definition might be “a degree of excellence” or “superiority in kind.” Quality brings to mind things like the flawless Hope Diamond, Haagen-Dazs ice cream, Steinway pianos or a Rolls-Royce Phantom. When you think about any of those examples you immediately think “quality.” Why? Because when they were created, they were created with a standard of excellence that never deviates. We’ve come...